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The Bike Shop

Average Rating:    (3 of 5)

No. of Reviews: 1

Nice bike shop that carries Specialized and Trek brands. Keeps a full line of every model in stock. Many accessories to choose from.
Johnson City
Zip/Postal Code
423 926-2453
Shop Hours
10-7 M-S
Web Address
Bike Shop Sells
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Reviews 1 - 1 (1 Reviews Total)

Review Date
December 22, 2009

Overall Rating
 3 of 5

Customer Service Rating
 4 of 5

Technical Expertise Rating
 3 of 5

I visit this shop:
Every few months

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Reviewed by: pedal955 ,  Racer

Shop Summary:
Probably the nicest shop in the area beacuse it's neat, tidy and clean. It's not cyclist friendly in my opinion because the employees aren't avid riders. The mechanic is GOOD and knows his stuff but the owner is purely in it for a business. Owner is not bike "savy" at all and doesn't know the trade very well. If it wasn't for his mechanic his shop would have already gone down the drain. They are polite but are the most expensive place in town to get parts from. Customer service is good but they are better shops in the area. This is a good shop for the regular "public" or "occasional riders" to shop at. They plan on expanding soon and doubling the floor space. If you like the one on one and small shop experience, this shop is not for you, if you like the "big" corporate Amercia feel of doing business you will love this place.

Customer Service:
Is good and friendly and they get repairs done promptly

Other Comments:
I wouldn't ask their advice on parts because they dont' ride (although the mechanic rides a little)and don't have much experience with other than installation. They will charge you for advice about working on a bike if you ask them how to do it yourself (I know a person that was charged). I would ask someone for knowledge of a part that already uses it before I would ask this shops advice on anything. Not being mean I would just like for someone that recommends something to have used it first.

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Reviews 1 - 1 (1 Reviews Total)