Review Date
June 5, 2008

Overall Rating
 4 of 5

Customer Service Rating
 4 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Reviewed by: FireantDelux ,  Weekend Warrior

Shop Summary:

Home town bike shop carrying Tomac and Intense at the time of visit. Also handle used and recreational bikes.

Shop specializes in hands-on customer service. This is not a boutique outfit.

The spend a lot of time handling repairs and maintenance of customer equipment.

Customer Service:
The shop is very customer-friendly. They have a small-town atmosphere in their shop. They are very much into the regional and local bike scenes so you won't be disappointed with the information you receive.

Other Comments:
Overall the shop is really predicated on customer service. It appears like they drive a lot of repair business through there. They take time to speak to you. And they will special order whatever you want - just look through their catalogues or give them a description.

I like their honesty. They aren't driving a fast buck. Their apparel is limited but moderately priced.

This is a bike shop with a flair for customer service.

They also have weekly rides when their schedule and the weather permits it. They are talking about having some repair and maintenance classes. Their website is a very good one.