Home  >>Bike Shops >> United States >>Texas >>All Other Cities >>

Plano Cycling & Fitness


Average Rating:    (3.67 of 5)

No. of Reviews: 3

Voted #1 Family bike shop in the nation by Bicycle Retailer and Industry News. We sell Cannondale, Santa Cruz, Specialized, Titus, Kuota, Felt, Pinarello, Eddy Merckx, and many other brands.
Latitude
33.024629
Longitude
-96.707704
Address
605 E. 18th Street
City/County
Plano
State/Territory/Province
TX
Zip/Postal Code
75074
Country
USA
Phone
1-888-98-BIKES or 972-423-4130
Shop Hours
M-F 9:30-7:00, Tues 9:30-8:00, Sat 9:30-6:00
Web Address
Bike Shop Sells
Cannondale,Haro,Santa Cruz,Specialized,Titus,Felt,other
Information Added By
Dainon
Rating Badge
   


Sort Reviews by:  Latest Review | Best Rating
Reviews 1 - 3 (3 Reviews Total)

Review Date
July 18, 2009

Overall Rating
 1 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 3 of 5

I visit this shop:
Been there once

Visitors rate this review
1.00 of 5, 1.00 votes

Rate this review?

Reviewed by: texlax29 ,  Racer

Shop Summary:
I found a bike that I really liked there, but it was a little expensive for me at the time. I asked the sales person to place the bike on hold for me so I could decide what I was going to do. I got off work 5 hours after having put the bike on hold and saw the I had a voicemail from them. The sales person called and told me I needed to call him back in 10 minutes or he was going to sell the bike to someone else. I didn't get this message until after I got off work so it was to late. He ended up selling the bike that I had placed on hold to someone else. I recommend that you go to Richardson Bike Mart where the customer service is head and shoulders above this place.

Customer Service:
In a word, Atrocious.



Would you like to Comment?
Join MTBR for a free account, or Login if you are already a member.

Review Date
July 12, 2008

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Rate this review?

Reviewed by: Gattaca13 ,  Cross Country Rider

Shop Summary:
Great shop. Currently carry Pivot, Santa Cruz, Cannondale and Specialized among others. Have a great selection of road bikes. Knowledgeable staff that always seems to have time for even the most basic questions. Worthy of mention is Greg in sales. Just an easy going guy with a lot of experience that he is willing to share.

Customer Service:
Awesome!!! Tim and Dustin are fantastic!!! They always make the time to explain what is going on. They do top shelf work and bust their humps to get the maintenance and repairs done quickly. The other people in service are great too. I just can't remember their names.

Other Comments:
Plano Cycling and Fitness upholds the highest of standards across their organization. So far I have purchase 2 bikes from them in the last 3 years. They will be my first choice for years to come.



Would you like to Comment?
Join MTBR for a free account, or Login if you are already a member.

Review Date
February 3, 2008

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Rate this review?

Reviewed by: RookieBiker ,  Racer

Shop Summary:
Excellent product line and an awsome customer focused staff. Very knowledgeable and seasoned staff. Also as far as the service deptarment, the manager Tim is by far the nicest and knowledgeable tech I have ever encountered. TWO THUMBS WAY UP!!!

The shop always has stuff on clearance where deals can be found. For those who havent been to Plano Cycling and are looking for high end components and parts, this is the place!



Would you like to Comment?
Join MTBR for a free account, or Login if you are already a member.
Reviews 1 - 3 (3 Reviews Total)