Review Date
August 14, 2008

Overall Rating
 3 of 5

Customer Service Rating
 3 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a year

Reviewed by: Tom Kirk ,  Weekend Warrior

Shop Summary:
What I think of as "Old Austin" and the place I bought my last bike.
Recently I needed a new helmet so I went in out of loyalty and eventually picked out a $90.00 item.
It was my turn at the checkout when the clerk turned to someone who had just arrived, then glanced at me and breezily announced, "You can wait."
I think he was quite confident about his spur of the moment choice.
I know I was quite confident there were numerous other shops to buy a helmet from.
I went and found one.

Review Date
November 21, 2006

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Every few months

Visitors rate this review
5.00 of 5, 1 votes

Reviewed by: Thug Hunter ,  Weekend Warrior

Shop Summary:
They will earn my business on a regular basis.

Customer Service:
I recently purchased a Trek 6500 and received the greatest customer service from this shop and two of their employees. I also bought additional small items and the employees were very helpful with any questions I had.