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Reviews 1 - 2 (2 Reviews Total)
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Review Date
February 12, 2009 Overall Rating
 1 of 5
Customer Service Rating
 1 of 5
Technical Expertise Rating
 4 of 5
I visit this shop:
Every few months
Visitors rate this review
1.67 of 5,
6 votes
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Reviewed by: reddirtcrew
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Weekend Warrior Shop Summary:
Where are the employees that could round out the experience with pleasant, informative conversation. Lots of good equiptment. Poor Bike service.
Customer Service:
Customer Service: You will find BETTER customer service at Red Rock Cyclery as well as Over the Edge- In Hurricane. The difference is Bicycles unlimited has a fan base established and if you are not part of that, you are welcome to just take a ticket and get in line. (beware the line might be 2 or 3 weeks.) How you are treated and how you are catered to will not even come close to either of the afore metioned shops. Other Comments:
As for the recommendation for new riders. There are two routes to consider when buying a new bike 1st) buy a bike you will replace in less than a year because it was sized wrong or it was recommended based on the sales margin not on an assessments of the customers needs. (Thanks Bicycles unlimited). And then you find someone who really sells bikes because they are so passionate about riding and a whole new world opens up. -OR- skip the first crap- And find the person passionate about the sport from the begining and build a relationship with them. Passion is definitely a stumbling block for bicycles unlimited.
To clarify- My experience has been that there passion is not about helping people.
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Review Date
July 25, 2008 Overall Rating
 5 of 5
Customer Service Rating
 5 of 5
Technical Expertise Rating
5 of 5
I visit this shop:
Once a week
Visitors rate this review
4.00 of 5,
4 votes
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Reviewed by: orangehat
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Weekend Warrior Shop Summary:
Great clean shop with something for everyone and big enough to have a selection of pretty much everything. Perfect place to go for anyone from a complete novice up to racers needing high end parts or repairs. Customer Service:
Very approachable staff that is willing and able to help. Nate and Jay keep my bikes running great. You will not find better mechanics in southern Utah. The sales staff is always able to find whatever parts I need. Other Comments:
Highly recommended from someone who started many years ago not knowing anything to an avid rider. They have helped me through every step.
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Reviews 1 - 2 (2 Reviews Total)
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