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Cyclesmith


Average Rating:    (3.67 of 5)

No. of Reviews: 3

CycleSmith is a neighborhood bicycle shop staffed by great bicycle mechanics and friendly staff. Our primary focus is bicycle repair. Our top priority is to send you out the door with a bike that works perfectly and that you enjoy riding. If it can be fixed, we know how. We might not be the slickest, most polished sales-people in the world, and our "showroom" might be a bit crowded, but we know our stuff and we're kick-ass mechanics. We don't care what bike you ride or where you bought it. You'll get the same friendly service whether you bought your bike from us, another local shop, eBay, or a buddy.

Your bike should run well. If it doesn't, come see us and we'll sort you out.

Address
250 S. 1300 E.
City/County
Salt Lake City,
State/Territory/Province
UT
Zip/Postal Code
84102
Country
USA
Phone
801 582-9870
Shop Hours
M-F 9-7 Sat 10-5
Web Address
Bike Shop Sells
Raleigh, Blue Competition, KHS, Elite, Moots, Salsa, Redline, Bianchi, Argon 18 and Felt
Information Added By
VAL
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Reviews 1 - 3 (3 Reviews Total)

Review Date
August 8, 2007

Overall Rating
 1 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 1 of 5

I visit this shop:
Been there once

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Reviewed by: dhong ,  Cross Country Rider

Shop Summary:
They messed up my fork. I brought my Float RLC with a oil leak from the blue blowout adjustment knob. They overhauled my fork, replaced seals and oil, but somehow broke my lockout capability of my fork. They seem to be nice enough, but apparently incompetent mechanically. Also, when I got my bike back, I had a horid headset creek that was certainly not there before. They charged me another $20 for a head tube refacing to fix the problem. When I got the bike back the creak was still there. At least take the thing for a ride around the block before telling me its fixed. Absolutely ridiculous. Never will I take my bike there for anything.



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Review Date
June 8, 2007

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Been there once

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Reviewed by: MrBIG ,  Cross Country Rider

Shop Summary:
Smallish,but complete. Decent selection for size.

Customer Service:
Service was great. Got good answers. No pressure.

Other Comments:
I visited this shop on referral from a friend. I'm trying to shop local instead of internet. We gotta keep the locals alive! I chatted about my needs, and felt that the responses of the service guy were perfect for my situation. Parts were ordered and arrived as expected. Good prices. No pressure to "upgrade" on what I needed,... which I appreciated.



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Review Date
November 4, 2006

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

Visitors rate this review
4.00 of 5, 1.00 votes

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Reviewed by: vals06 ,  Weekend Warrior

Shop Summary:
THIS SHOP IS SO AWESOME, THE MECHANICS ARE REALLY GOOD GET YOU OUT AS SOON AS TIME PERMITS.. AND SPECIALLY IF YOUR ON THE GO! NOTHING BUT A++++ PLUSES AROUND THE SHOP.. IF YOU NEED PARTS THEY GET THEM WITH IN A COUPLE OF DAYS WHICH IS BETTER THAN OTHER SHOPS I'VE DEALT WITH WHICH TAKE A WEEK SOMETIMES TWO. GIVE THEM A TRY IT WILL BE WORTH IT.

Customer Service:
GREAT SERVICE!! KATIE WILL TAKE CARE OF YOUR ORDERING NEEDS.. WHILE FLO AND THE OTHER MECHANICS FIX YOUR BIKE BETTER THAN BEFORE. PLUS THE HEAD MECHANIC AIN'T NO 18 YEAR OLD, WHICH MAKES YOU FEEL MORE COMFORTABLE WHEN THEY ARE DEALING WITH YOUR BIKE. JUSTIN WILL TALK TECH OVER ROADEE STUFF AND RACING! SO CHECK THEM OUT! YOU WON'T REGRET IT!!



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Reviews 1 - 3 (3 Reviews Total)