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Remember Delaware


Average Rating:    (3.67 of 5)

No. of Reviews: 3

Latitude
40.719042
Longitude
-111.894418
City/County
Salt Lake City
State/Territory/Province
UT
Zip/Postal Code
84115
Country
US
Web Address
Information Added By
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Reviews 1 - 3 (3 Reviews Total)

Review Date
July 24, 2012

Overall Rating
 1 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 2 of 5

I visit this shop:
Been there once

Rate this review?

Reviewed by: Moggadeet ,  Cross Country Rider

Shop Summary:
Apparently out of business now, with prejudice.

Customer Service:
Ordered two items three months ago, received one item and no explanation. On inquiry I was told that the second item was backordered and would ship "Tuesday". No item, no further replies, no refund.

Other Comments:
If they ever come back, don't shop here. Check epinions, lots of other folks were ripped off by these people.



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Review Date
January 16, 2012

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Been there once

Rate this review?

Reviewed by: weebles ,  Weekend Warrior

Customer Service:
Wow! I called Remember Delaware this morning to discuss a difficult road
bike brake caliper application. Nathan answered the phone. I was pleasantly
(excited) surprised to talk with a co. rep. that knew what he was talking about.
In addition, it was obvious that he had experience on the bicycle. Not sure
how everyone else feels, but it is rare to encounter this high level of service in
the business world today. Thank you!



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Review Date
January 16, 2012

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Been there once

Rate this review?

Reviewed by: Nathan Anderson ,  Weekend Warrior

Shop Summary:
These guys took care of me. They do most of there buisness on line but were able to get what i needed in 24 hours from a distributer up the way. thanks for your help and advice.

Customer Service:
Sure new what they were talking about and will go back for sure.



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Reviews 1 - 3 (3 Reviews Total)