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BikeBeat

Very Helpful Shop serving Historic Williamsburg
Address
4640-9B Monticello Avenue
City/County
Williamsburg
State/Territory/Province
VA
Zip/Postal Code
23188
Country
USA
Phone
7572290096
Web Address
Bike Shop Sells
Trek
Information Added By
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Sort Reviews by:  Latest Review | Best Rating
Reviews 1 - 5 (5 Reviews Total)

Review Date
October 20, 2009

Overall Rating
 2 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 1 of 5

I visit this shop:
Been there once

Rate this review?

Reviewed by: nooob ,  Cross Country Rider

Shop Summary:
clean; sufficient; pleasant

Customer Service:
courteous but hell bent on dumping a bike. sold me a bike with cranks way too long, more than 5mm. possibly, the frame is wrong as well--working with someone else, some controversy. their fitting did not at any point discuss crank length. I did not know until I ran into a knee problem.

Other Comments:
go in with a very good idea what works for you or leave with the wrong fit. some might suggest, no duh, but plenty of factors go into fitting a bike that most are not going to know. if you cannot trust the people selling the bike to get it right, that will leave many, like me, with a knee problem or bad experiences on the bike.




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Review Date
February 25, 2009

Overall Rating
 4 of 5

Customer Service Rating
 4 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Every few months

Rate this review?

Reviewed by: FueledByPBR ,  Cross Country Rider

Shop Summary:
I've been going to Bikebeat since they opened. Its a bit on the goody goody side for me and everyone seems a little churchy, but they know what theyre talking about. Everything in the store is pricey, because its in Williamsburg and they know who theyre catering to. Id rather go to Contes. All in all def. try them out and see if you like Treks or Felt bikes more than Specialized or what have you.




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Review Date
December 1, 2007

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Visitors rate this review
5.00 of 5, 2 votes

Rate this review?

Reviewed by: Wbg Rider ,  Cross Country Rider

Shop Summary:
Not a big shop but an adequate selection of bikes and accessories.

Customer Service:
Very friendly and knowledgeable staff. Always helpful and willing to special order if they don't have an item in stock.

Other Comments:
Excellent mechanics. These guys are knowledgeable about mtb'ing and directions to local trails are available in the store.




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Review Date
October 7, 2007

Overall Rating
 2 of 5

Customer Service Rating
 2 of 5

Technical Expertise Rating
 1 of 5

I visit this shop:
Been there once

Visitors rate this review
1.00 of 5, 6 votes

Rate this review?

Reviewed by: sgoodwin ,  Weekend Warrior

Shop Summary:
Snobs. Prices too high. The staff didn't even seem to ride.

Customer Service:
Snobbish.

Other Comments:
I don't own Trek or Gary Fisher, there's a much more friendly shop a couples miles away, so I won't waste my time with them again.




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Review Date
December 15, 2006

Overall Rating
 4 of 5

Customer Service Rating
 4 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Once a month

Visitors rate this review
5.00 of 5, 3 votes

Rate this review?

Reviewed by: tolleyman ,  Weekend Warrior

Shop Summary:
Kind of small, but then most bike shops are. Friendly staff, knowledgable enough. Limited stock on hand, but they are always willing to order just about anything I want and it comes in quickly. They are usally a litte less expensive than the other shops in town.

Customer Service:
Always treated me good.




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Reviews 1 - 5 (5 Reviews Total)


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