Review Date
September 16, 2008

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Been there once

Reviewed by: hortonwho ,  Racer

Shop Summary:
old school shop with an excitable attitude

Customer Service:
I think the guy who got ignored must have had a huge bogey dripping off his nose or sumpin cause I had the exact opposite happen with me....they wouldnt STOP talking to me or my sis!
whatcha ride?,where ya ride?like yer bike?.....how olds yer sister?she got a boyfriend?can you hook me up?
they ajusted her deraileur for free and even offered a tune up gratis on the spot!
THEM'S MY KINDA DUDES!

Other Comments:
hell,maybe my lil' sis being a hawaiian tropics swimsuit model played key in the way we were treated but hey,es la vida!

Review Date
May 11, 2008

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Every few months

Reviewed by: rhdude ,  Weekend Warrior

Shop Summary:
Originally bought a bike from another bike shop, but returned it soon after visiting A-1. I had called to see if they had any closeout bikes, and was helped on the phone by Rob. Rob was more than happy to spend a couple minutes with me and tell me exactly what they had. I went in that evening to see the bikes we had talked about. I was then assisted by Devlin. I would reccomend him to anyone who is looking to buy, or simply needs help. He can answer any questions with confidence. He is a rider and racer himself. I ended up purchasing their "demo" Specialized Enduro Expert for a very, very attractive price. Not only did he help adjust all the mechanics on the bike, he even helped me install a car rack and mount the bike. I even received a phone call a few days after stating they had found extra parts and manuals for the bike. I am more than satisfied with A-1. I even purchased my fiance a bike from there. Did I mention, that if you purchase two bikes, you get 10% off accessories purchased at the same time? They also throw in life time tune ups on the house on all their bikes. I could not find a better deal in the area. Keep it up A-1!!!

Review Date
April 2, 2008

Overall Rating
 4 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Reviewed by: capsfan1212 ,  Cross Country Rider

Shop Summary:
Been to both locations for years and yet to leave without feeling inspird to want to ride. Youthful staff with love for the sport. Store has no salemen/comission based employees and it shows.

Customer Service:
Staff's love for cycling shows in this stores service. Never had a bad experience/ heard of anyone who has.

Other Comments:
110% worth every visit

Review Date
November 11, 2007

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

Reviewed by: gman79 ,  Cross Country Rider

Shop Summary:
A1 Cycling is the oldest bike shop in NOVA. Its been around since 1980 (Manassas). The shop is staffed by knowledgeable riders in every category from BMX to DH to Roadie.

Customer Service:
Everyone is an enthusiastic rider and it shows in the level of service.

Review Date
January 23, 2007

Overall Rating
 1 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 1 of 5

I visit this shop:
Every few months

Visitors rate this review
1.00 of 5, 2 votes

Reviewed by: sodak06 ,  Downhiller

Shop Summary:
This shop is close to the Virginia metro area, has lots of potential, but extrememly irratating and dissappointing in the end.

Customer Service:
This shops customer service is the worst I have ever encountered in my life. (I've lived in third world countries too). I visit this shop occasionally and every time I leave I vow to never return. I walk in to the store looking for some specific parts, I walk up to the tecs and wait, and I wait, and wait, get tired of them looking at me without acknowledging my presence, and then go back to talking about the newest Dirt Rag mag. So I wait some more, and wait, after 35 minutes I get pissed and walk out. These guys were to busy shooting the sh*t to make a sale or even acknowledge me. So I am an idiot and I go there again, same thing, but finially got someone to talk to me. I pretty much had to bust into their conversation and act like i had some input into it, when I spoke they gave me the death look for interupting them, but at least I got their attention. So I ask for a simple seatpost collar bolt/nut, and the guy looks at me like I just asked him to finish my college dispostion on nucular energy. Then simply says, "we don't carry those"????? THEY WERE RIGHT BEHIND HIS HEAD!!

Other Comments:
You would be better off going to Walmart and speaking to someone who doesn't even speak english, you would bet better help/support. This shop is terrible, and a waste of time. Do not go here!

I as well as my friends have never had a plesant experiance at this shop.

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