Review Date
October 8, 2006 Overall Rating
 4 of 5
Customer Service Rating
 5 of 5
Technical Expertise Rating
5 of 5
I visit this shop:
Every few months
Visitors rate this review
2.75 of 5,
4 votes
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Reviewed by: sanmusa
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Cross Country Rider Shop Summary:
Bikebeat is well furnished, has loads of gear and a full line of Trek, Gary Fisher, Klein, Lemond, Haro and other bikes. The staff is friendly and knowledgeable, they ride the bikes they sell and will help you find rides around Newport News, whether road biking or mountain biking. The mechanics there are top notch and very skilled, helped me sort out a frame with a frozen bottom bracket and a bike build. Excellent work. Customer Service:
Very good, they will help you decide what's best for you, are knowledgeable about the products they sell and their mechanics are experts. Other Comments:
They have the latest information about rides in and around Newport News, whether you are riding road bikes or mountain bikes. They pointed me to awesome trails in nearby Williamsburg and they Saturday morning road bike rides are great too, some of Virginia's pros ride out of there every Saturday.
Although they have a nice variety of products, it'is all from Trek's stable, it would be nice if they carried more brands, but as it is now their shop is well furnished without being cluttered. I'm giving 4 chilis for overall rating because of the lack of non-Trek stuff, otherwise it's an all five chilis shop.
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