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Bicycle Butler


Average Rating:    (3.75 of 5)

No. of Reviews: 4

Our shop is owned and operated for riders, by riders.

We have an open air service department where you can come in and watch us work on your bike. In fact, we often receive visits from our fellow cycling customers and friends just to shoot the breeze or talk about their latest rides. Additionally every Wednesday night in the summer we host a group ride... Which will be starting soon!!
Latitude
47.71752170037364
Longitude
-117.43597269058227
City/County
Spokane
State/Territory/Province
WA
Zip/Postal Code
99208
Country
US
Phone
509-328-7475
Web Address
Bike Shop Sells
Giant,Kona,Norco
Information Added By
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Reviews 1 - 4 (4 Reviews Total)

Review Date
December 23, 2008

Overall Rating
 1 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Once a year

Visitors rate this review
3.67 of 5, 3.00 votes

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Reviewed by: debusama ,  Weekend Warrior

Shop Summary:
It’s a decent shop, not a huge selection. Mostly Kona and Giant. I went there in November looking for big off-season sales. They didn’t have any big sales (They had already sold most of their 08 models), but their everyday prices were reasonable.

Customer Service:
The people there were friendly and unpretentious. They weren’t the types to turn their noses up at casual riders like at some bike shops. They had a display of used bikes outside that they were helping their customers sell. I found it impressive that they went through such trouble to build relationships with customers.

Other Comments:
I didn’t end up finding what I was looking for, but I kind of wish that I had. They have weekly rides leaving from their shop in the summers, and appear to be big on building a community of local riders. I wish I could have patronized their business.



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Review Date
September 25, 2008

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

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Reviewed by: adiaz8 ,  Weekend Warrior

Shop Summary:
I'm glad that I didn't go to one of the bigger shops here is Spokane. This is literally a diamond in the rough. Small, but excellent overall shop. Not the biggest selection, though, but the best prices in town.

Customer Service:
Some of the friendliest, knowledgeable, and down-to-earth people work here. Great customer service. Bought my first MTB here, and there was no pressure and they didn't make me feel like a second rate citizen for not knowing much about the components. Did I mention the prices.

Other Comments:
Highly recommended that you check these guys out before going to one of the bigger stores. They also have weekly rides that I haven't been able to experience yet. But if it's with the guys in the shop, I'm guessing it'll be good times.



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Review Date
June 4, 2008

Overall Rating
 4 of 5

Customer Service Rating
 4 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Every few months

Visitors rate this review
4.00 of 5, 1.00 votes

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Reviewed by: tonkota ,  Weekend Warrior

Shop Summary:
I purchased my Kona here. I didn't know they even existed before this. They are very nice, and competent.

Customer Service:
Very nice and normal folks. They know the bikes and are very helpful. If I rode more I would probably go in more often.

Other Comments:
I'm certainly glad that I found them!



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Review Date
February 26, 2007

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Been there once

Visitors rate this review
5.00 of 5, 1.00 votes

Rate this review?

Reviewed by: redarm1 ,  Weekend Warrior

Shop Summary:
It is a quaint little shop that is well worth the visit.
It may not be the biggest or the fanciest, but they know what they are talking about and definately have the skills and experience to set you up with whatever you need.

Customer Service:
The crew here goes above and beyond all expectations. They were kind and didnt immediatly dismiss me because of my obvious lack of experience. They even finished repairing and tuning my bike before I expected.

Other Comments:
This is the only shop that I visited in Spokane that was worth the effort.
Me and My Cheap-O Mongoose thank you!



Comments
sly_foxx (09/14/2007)
"This is the only shop that I visited in Spokane that was worth the effort."

This is so true. Spokane has a serious problem with bike shops. This seems to be the only real deal in this area. Great shop to work with.
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Reviews 1 - 4 (4 Reviews Total)