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Dirt Merchant Bikes


Average Rating:    (5 of 5)

No. of Reviews: 2

Exclusive Seattle & Tacoma area dealer for Turner Suspension Bikes with a fleet of demo bikes available for demos at Duthie Hill Park & the Grand Ridge Trail.
Latitude
47.57899072546551
Longitude
-121.9779878667847
City/County
Issaquah
State/Territory/Province
WA
Country
US
Phone
425.429.0865
Web Address
Bike Shop Sells
Turner,other,Cleary Bikes
Information Added By
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Reviews 1 - 2 (2 Reviews Total)

Review Date
November 22, 2016

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Rate this review?

Reviewed by: Ryan F ,  Racer

Shop Summary:
I purchased a set of Enve hoops and ended up having an issue with the front wheel. Once I reached out to Dirt Merchant Bikes, he explained the process on the warranty and ended up taking care of the entire process. Highly recommend DMB! Excellent customer service with an unexpected issue!



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Review Date
October 16, 2016

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Been there once

Rate this review?

Reviewed by: woodway ,  Weekend Warrior

Shop Summary:
Jeff runs a virtual shop.

Customer Service:
Jeff, the owner of Dirt Merchant, was great to work with. He knowledgable about the products he carries and easy to work with.

We first met at Duthie where he supplied me with with a demo bike that I rode at both Duthie and Grand Ridge. Post the demo Jeff quickly answered my many questions and worked with me to spec out a Turner RFX which I subsequently purchased.

Jeff delivered my bike a day early, rearranging his schedule to fit mine. I could not have been happier and highly recommend Jeff and Dirt Merchant Bikes.



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Reviews 1 - 2 (2 Reviews Total)