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Fanatik Bike Co.


Average Rating:    (3.43 of 5)

No. of Reviews: 14

Our shop is located in the heart of one of the most beautiful cycling environments in the world! Galbraith mountain is only minutes from our store front, world famous North Shore is less than an hour to the north in British Columbia, and miles of beautiful mountain roads abound for road cyclists. There is something here for all abilities.
Address
2025 James Street
City/County
Bellingham
State/Territory/Province
WA
Zip/Postal Code
98225
Country
USA
Phone
360-756-0504
Web Address
Bike Shop Sells
Intense,Iron Horse,Turner,Bianchi,Felt,other
Information Added By
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Reviews 1 - 5 (14 Reviews Total) View All | Next 5

Review Date
April 24, 2013

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Every few months

Rate this review?

Reviewed by: lifer ,  Weekend Warrior

Shop Summary:
I've dealt with Fanatik of and on for ~ 3 years, including parts for a couple of high end carbon builds. On a recent road trip to Canada, they went above and beyond to help me out with some logistics issues, which I found surprising, as the money I have spent there, while not insignificant, was over the course of a couple of years. In 40 years of dealing with bike shops, they are the only one to ever impress me with Customer Service. Jadyn does a great job, and I'll be calling them for parts for my next build.
Pete



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Review Date
May 31, 2011

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

Visitors rate this review
1.00 of 5, 1.00 votes

Rate this review?

Reviewed by: vw4ever ,  Weekend Warrior

Shop Summary:
Good all arounder shop that caters to everyone from the downhill/freeride crowd, to the local commuter. Nice presentation; great, open showroom in their new location.

Customer Service:
Awesome. Most of the people there recognize me right away, and they're always helpful. This really shines for me because I haven't spent an extravagant amount of money or time there. They usually have good tips or tricks if you have questions, and they steer you in the right direction when looking at parts, protection, etc, that is geared toward your riding style.

I have only had my bike worked on there once, but I will be going back again, because they had the opportunity to sell me expensive parts/fixes, but didn't...serviced the existing parts, put her back together and gave me a call right away.

I also enjoy going in there, because I don't feel looked down upon for not being hardcore. Not an intimidating atmosphere at all.

Other Comments:
One other note; they do special orders like everyone else, but here's the thing...they actually call you right away with the thing you ordered has arrived (or give you a courtesy jingle when they find out it's on back order).



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Review Date
December 21, 2010

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

Visitors rate this review
1.80 of 5, 5.00 votes

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Reviewed by: serena ,  Downhiller

Shop Summary:
This is an all-around great shop. The guys are very knowledgeable, friendly, and helpful. It's not the "car-salesman" atmosphere that many bike shops have, but a local joint with every part I ever need.



Comments
Bellinghamrider (02/01/2011)
SERIOUSLY??
NO F**CKING WAY THEY CAN BE FRIEDNLY
YOU MUST EITHER WORK THERE OR A FAMILY MEMBER
alexbell (04/29/2011)
this writer must be an employee
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Review Date
November 9, 2010

Overall Rating
 1 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 1 of 5

I visit this shop:
Every few months

Visitors rate this review
5.00 of 5, 2.00 votes

Rate this review?

Reviewed by: Bellinghamrider ,  Downhiller

Shop Summary:
a local bikeshop with S***ty service!

Customer Service:
Are you kidding me?
somebody please educate these people!
Expect to be treated as a total stranger after spending thousands of dollars at this shop! no matter how often you visit, you're still a stranger to them.



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Review Date
October 9, 2010

Overall Rating
 1 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 1 of 5

I visit this shop:
Been there once

Visitors rate this review
5.00 of 5, 2.00 votes

Rate this review?

Reviewed by: slk76 ,  Cross Country Rider

Shop Summary:
a bikeshop filled with a bunch of guys who think they're the coolest in the world.

Customer Service:
you'd better expect none

Other Comments:
only been only once, but enough to say that I never wanna come back again



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Reviews 1 - 5 (14 Reviews Total) View All | Next 5