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Joy Ride Bikes


Average Rating:    (4 of 5)

No. of Reviews: 2

Joy Ride is a full-service bike shop servicing all bike brands. We carry Specialized, Diamondback, and Raleigh bikes along with a wide variety of accessories. We are the only local shop that offers full lifetime free tune-up ($60 value) with every bike sale. Joy Ride is located on the corner of Lacey Blvd & College St. in Walgreen's shopping center.
Address
4520 Lacey Blvd SE Suite No 6
City/County
Lacey
State/Territory/Province
WA
Zip/Postal Code
98503
Country
USA
Directions
Phone
360-491-9551
Bike Shop Sells
Specialized,Diamond Back,Raliegh
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Reviews 1 - 2 (2 Reviews Total)

Review Date
April 18, 2009

Overall Rating
 3 of 5

Customer Service Rating
 3 of 5

Technical Expertise Rating
 2 of 5

I visit this shop:
Once a month

Visitors rate this review
1.00 of 5, 1.00 votes

Rate this review?

Reviewed by: ginogotti ,  Weekend Warrior

Shop Summary:
I have a very high end bike and recently changed out it's components. I decided to use this bike shop to adjust both derailleurs and put on a front derailleur cable. I received the bike back spent a little more then expected. I got the bike home and decided to take it out for a spin. I didn't even get out of my drive way the front derailleur was rubbing, so I took it back to this shop. I had to wait about 10 mins to be helped. The salesman while nice wanted to take my # and get back to me. I wasn't on board with that I asked them to fix it on the spot and they did. I took the bike home to ride it which I have but now the rear derailleur is making racket any time I use gears 12,14,15 . I have called to make an other appointment. I am only going back because I have spent over $50 to have 2 derailleur adjusted along with a cable. I feel this staff is very friendly and I will buy small items from them. I won't use their services anymore. I wish I could have a more positive experience to share



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Review Date
January 20, 2007

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

Visitors rate this review
4.50 of 5, 2.00 votes

Rate this review?

Reviewed by: capslayer ,  Racer

Shop Summary:
Joyride has a good selection of bikes ranging from the less expensive for recreational cyclists to higher end for the serious cyclists, and racers. The mechanics are knowledgeable, and repairs seem to get done faster than other local shops. Good selection of specialized trail bikes, which are perfect for Capitol Forest, the local riding area. They also have a good selection of riding gear that doesn't seem extremely overpriced, like other local shops.

Customer Service:
Great customer service! Won't make you feel like an idiot if you don't know what your talking about when explaining a problem or ordering parts. Very helpful when replacing parts or for warranty issues. The lifetime free tune up with the purchase of a new bike is a great deal, especially for someone who doesn't know how to do their own maintenance.

Other Comments:
Overall great selection, and great friendly service!



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Reviews 1 - 2 (2 Reviews Total)