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Montlake Bike Shop

Average Rating:    (5 of 5)

No. of Reviews: 1

Just a great shop. Great selection of bikes from MTB to road to kids bikes. Several of the employees, including the manager, are avid MTB'ers, and the service dept. gets it right 90% of the time.
2223 - 24th Ave E
Zip/Postal Code
(206) 329-7333
Shop Hours
Monday - Friday 10-7; Saturday 9-5; Sunday 10-4
Web Address
Bike Shop Sells
Cannondale,Giant,Santa Cruz,
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Review Date
August 6, 2011

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Once a month

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Reviewed by: Don Mason ,  Cross Country Rider

Shop Summary:
Montlake is just a great all-around shop for both road and mountain bikes. The staff is friendly, no attitude. The two top employees in the Seattle store (one is the manager) are avid MTB'ers and really know their stuff.

Customer Service:
The customer service has always been great for me. I find that if one employee can't answer my question they will direct you to the person with the expertise you need. There is one person in the repair shop that has been testy on occasion, but over all the repair department has been great. If they screw-up they make it right, no questions. If you need your bike back by a specific day or time they will do their best to accommodate you.

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Reviews 1 - 1 (1 Reviews Total)