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Old Town Bicycle


Average Rating:    (4.2 of 5)

No. of Reviews: 5

Great shop! I've shoped here for years and never had a bad experience.

From their web site:
Old Town Bicycle has established itself as "The shop to go to." in the South Puget Sound area. Why you ask? People tell us its "Because no shop in our area compares to Old Town." Plus, so as not to limit ourselves, people from as far away as New York have purchased bikes at our store. The reason? "Because no shop in our area compares to Old Town."

Come in and experience a retail revolution for yourself.
1. Friendly staff with out attitudes.
2. Great parts selection. (All items are hand picked by our professional buyers.)
3. Prices that are competitive with mail order. Plus we match prices as well.
4. Special orders are welcome.
5. Twice voted as a Top 100 Bicycle Retailer in the USA.
6. Top 50 in the USA for Specialized Bicycle and Cannondale Bicycle companies.


All the experience, knowledge, and items you need. Combined with prices that make you and your wallet happy.

Located 30 miles south of Seattle in Tacoma and Gig Harbor Washington.
Call the Tacoma store at 253-573-9400 or the Gig Harbor location at 253-858-8040 or e-mail us.

Come visit us and experience a "retail revolution" first hand.

Latitude
47.32041416630247
Longitude
-122.58731067180633
City/County
Gig Harbor
State/Territory/Province
WA
Zip/Postal Code
98335
Country
US
Phone
253-858-8040
Shop Hours
10am to 6pm Mon - Sat / 12pm to 5pm Sun
Web Address
Bike Shop Sells
Cannondale,Haro,Kona,Santa Cruz,Specialized,Cervelo,Orbea,other
Information Added By
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Reviews 1 - 5 (5 Reviews Total)

Review Date
October 8, 2010

Overall Rating
 4 of 5

Customer Service Rating
 3 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Been there once

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Reviewed by: David Gallagher ,  Cross Country Rider

Shop Summary:
The management is alright. But be cautious when purchasing a bike without knowing the full details of the warranty of replacement of damaged goods.

Customer Service:
Marginal performance. They are running a business and have no interest in facilitating warranty situations. They accuse you of causing the damage since specifically, Specialized tells them what they will cover. They cannot make any decisions and offer some poor solutions to ensure customer satisfaction. I've purchased two bikes from Old Town Bicycle (Specialized) and will not shop there again because of their support. They are more interested in the almighty dollar than helping out thier fellow cyclist. Never again.



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Review Date
March 22, 2009

Overall Rating
 2 of 5

Customer Service Rating
 2 of 5

Technical Expertise Rating
 3 of 5

I visit this shop:
Once a year

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Reviewed by: adorkxi ,  Cross Country Rider

Shop Summary:
If you like your money well spent don't spend it hear you will find better price some were else like center cycle in Renton.

Customer Service:
If you have your bike serviced hear expect it to be late.



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Review Date
April 2, 2008

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

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Reviewed by: Kwest ,  Weekend Warrior

Shop Summary:
I decided to buy a mountain bike after not having one for about 8 years. Stopped by Old Town in Tacoma. They have 3 shops; Olympia, Tacoma and Gig Harbor. I was doing my research and had three other shops to check out. After driving around looking at other shops and bikes all day I went back to Old Town for two main reasons. One was the excellent customer service and the other was the shop was clean, well maintained and stocked with great bikes. The shop went out of their way to find a couple bikes for me and had them built for me to test ride. We discussed everything about feel, shifters, shocks, etc. I felt like they really wanted me to get the best bike for my money and the one that fit me and my riding style the best. My girlfriend was with me and we had such a good experience with Joey at the shop that she decided to buy a new bike also. Great job Old Town and thanks Joey-Jo-Jo!



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Review Date
February 19, 2007

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

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Reviewed by: cannondale_dork ,  Weekend Warrior

Shop Summary:
Great shops. I go to both locations in Tacoma and Gig Harbor and never have a bad experience. They carry almost everything I need and if they don't have they get it for me fast with no hassles.
I won't shop anywhere else!!!



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Review Date
February 6, 2007

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

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Reviewed by: mtbgoofball ,  Cross Country Rider

Shop Summary:
Great shop with a knowledgeable staff

Customer Service:
I usually come in looking for odd items, if they dont have it the will get it ASAP



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Reviews 1 - 5 (5 Reviews Total)