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Silverdale Cyclery


Average Rating:    (3.67 of 5)

No. of Reviews: 3

Great Shop for any discipline of riding. Knowledgeable, friendly, helpful staff. Two of the best mechanics in the state.
Latitude
47.647161632458904
Longitude
-122.69719004631042
City/County
Silverdale
State/Territory/Province
WA
Zip/Postal Code
98383
Country
US
Phone
360 6925508
Shop Hours
Mon-Fri: 9:30-6:30, Sat:10-6, Sun: 11-4
Web Address
Bike Shop Sells
Cannondale,Santa Cruz,Look,other
Information Added By
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Reviews 1 - 3 (3 Reviews Total)

Review Date
April 11, 2012

Overall Rating
 1 of 5

Customer Service Rating
 1 of 5

Technical Expertise Rating
 1 of 5

I visit this shop:
Every few months

Visitors rate this review
5.00 of 5, 1.00 votes

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Reviewed by: fatboy ,  Cross Country Rider

Shop Summary:
I have been in this shop several times to buy little stuff. They seem to be OK but a little over priced. They DO NOT know how to work on bikes IMHO. Or atleast they don't want to try to figure out what is wrong. I will NEVER take my bike there again. Both times I have taken my bike there, they have failed to fix the main issue I was having or failed to perform a basic check of their adjustments.

Customer Service:
I have owned my bike for 18 years! It is a nice hand built custom hardtail. They tried to tell me that the looseness I was feeling in the headset was "just the way it is". Really? It hasn't felt that way for the last 17 years, 11 months and 2 weeks. They didn't try to take it apart to figure out what was wrong. Very disappointed.

Other Comments:
I would give them a negative rating if I could! Seriously, they were not helpful.



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Review Date
August 1, 2009

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

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Reviewed by: chance199 ,  Weekend Warrior

Shop Summary:
its a nice shop. parking is crap, ha. ive bought two DB Bikes from them. whenever something went wrong i took right too them. they are alot of help. a little pricey.

Customer Service:
the service is AMAZING there, the staff is so knowledgeable and are very kind. they'll usually just give you little parts like rim strips free. i love the staff there.

Other Comments:
i would recommend this shop to others.



Comments
nic_cannondaleSL2 (06/30/2011)
i have to talk to the owner normally to get my answers squared out.
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Review Date
February 28, 2008

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Rate this review?

Reviewed by: 5Toes ,  Cross Country Rider

Shop Summary:
This is a nice bikeshop for any level rider. The staff is knowledgeable, and I have never had any bad experiences. I bought a bike here recently and was very impressed by their customer service, and policies. They are a little pricey but, no surprise... All bikes they sell come witha year's worth of free tune-ups, which is very nice. I've heard the Silverdale Cyclery, has some of the best mechanics in the state, and I believe it.

Customer Service:
Excellent!!! Silverdale Cyclery's staff, is composed of very nice, knowledgeable riders. My favorite, the tall guy, who's name I forget.. They have several racers, all-mountain riders, etc. I often pop in for a small part for one of my bikes, and thye usually just give it to me. Like rim strips..

Other Comments:
This shop is the best on the Olympic Peninsula. They carry good brands; Cannondale, Raleigh, Diamondback, Surly, Santa Cruz.



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Reviews 1 - 3 (3 Reviews Total)

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