Review Date
March 19, 2007

Overall Rating
 4 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 4 of 5

I visit this shop:
Once a month

Reviewed by: wizzells ,  Cross Country Rider

Shop Summary:
Decent shop with pretty good selection of mostly Specialized, Marin, and Orbea MTB's, and a whole slew of road bikes. Everyone there Ive run into has been helpful and the service dept has been more than willing to do repairs while I wait. I don't think I would call these guys a great "mountain bike" shop but they make up for it with very good customer service. There are times when Ive gone in to drop my bike off for a tune (no appt), have a fork steerer cut, and star nut installed but was told every time that they would have it done while I waited.
I would not hesitate to recommend these guys for service work even though it seems they are more road bike oriented than off-road - which is somewhat expected given their location on the East side of Milwaukee. However, when you're selling $7k S-works bikes, I would think that you'd have a pretty decent grasp on the off-road side of things as well.