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Reviews 1 - 1 (1 Reviews Total)
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Review Date March 19, 2007 Overall Rating
4 of 5
Customer Service Rating
5 of 5
Technical Expertise Rating
4 of 5
I visit this shop: Once a month
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Reviewed by: wizzells
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Cross Country Rider Shop Summary: Decent shop with pretty good selection of mostly Specialized, Marin, and Orbea MTB's, and a whole slew of road bikes. Everyone there Ive run into has been helpful and the service dept has been more than willing to do repairs while I wait. I don't think I would call these guys a great "mountain bike" shop but they make up for it with very good customer service. There are times when Ive gone in to drop my bike off for a tune (no appt), have a fork steerer cut, and star nut installed but was told every time that they would have it done while I waited.
I would not hesitate to recommend these guys for service work even though it seems they are more road bike oriented than off-road - which is somewhat expected given their location on the East side of Milwaukee. However, when you're selling $7k S-works bikes, I would think that you'd have a pretty decent grasp on the off-road side of things as well.
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Reviews 1 - 1 (1 Reviews Total)
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