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Fitzgerald's Bicycles


Average Rating:    (4 of 5)

No. of Reviews: 2

Serotta Dealer, Certified Serotta Bike Fitting, Full Service Shop Road, MTB and Downhill/Freeride, Plus all the extras you might need. If it's not on the shelf, Fitzgerald's will order it...
Latitude
43.476432
Longitude
-110.758133
Address
250 Hansen
City/County
Jackson
State/Territory/Province
Wyoming
Zip/Postal Code
83002
Country
USA
Phone
307-734-6886
Shop Hours
9 to 6 Monday Thru Friday, Saturday 9 to 5, Closed on Sunday
Web Address
Bike Shop Sells
Jamis,Norco,Turner,Colnago,Orbea,other
Information Added By
Teton Freedom Riders
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Reviews 1 - 2 (2 Reviews Total)

Review Date
June 30, 2009

Overall Rating
 3 of 5

Customer Service Rating
 3 of 5

Technical Expertise Rating
 3 of 5

I visit this shop:
Been there once

Rate this review?

Reviewed by: trailnimal ,  Cross Country Rider

Shop Summary:
Went there to rent bikes for the day. The staff was responsive and set us up with bikes faily quickly and installed our pedals with no issues. They recommended some trails and gave us a map. The bikes were of average quality, not high end and mine suffered from shifting problems from a bad cable.

Customer Service:
It rained while we were out. We headed back to town as soon as possible since the trails were getting muddy and did not want to trash them. Upon our return we were told that there would be a $20 cleaning fee because the bikes were muddy. We were not informed of this ahead of time, nor were we provided any option to clean the bikes ourselves.

Other Comments:
Bike rentals are for full day only, no half or hourly rate. The fact that we were only out for 2-3 hours compounded with the cleaning fee left us feeling a bit taken.



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Review Date
October 2, 2006

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a week

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Reviewed by: lwiser ,  Cross Country Rider

Shop Summary:
Excellent Service... Road, Mountain, BMX

Customer Service:
Customer Service is Number One!!!



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Reviews 1 - 2 (2 Reviews Total)