Review Date
July 16, 2008

Overall Rating
 5 of 5

Customer Service Rating
 5 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Reviewed by: j-macjgm ,  Cross Country Rider

Shop Summary:
Small shop just past Whiskey Row in downtown Prescott.

Customer Service:
Very impressed with Ed's knowledge, customer service. I bought my Surly Karate Monkey frame here and had it built to my specs. So glad I went through his shop; I'll continue to do business in the future.

Other Comments:
Ed is the kind of solid dude that will go riding with you on the trails after he builds you an awesome 29er. It's refreshing doing business with good small business owners like this guy.

Review Date
September 20, 2006

Overall Rating
 4 of 5

Customer Service Rating
 4 of 5

Technical Expertise Rating
 5 of 5

I visit this shop:
Once a month

Reviewed by: ionsmuse ,  Cross Country Rider

Shop Summary:
A very good, very small shop with very inconvenient hours.

Customer Service:
My experiences (with walk in service and ordering parts) have been excellent. No brain dead shop rats here. My orders were filled promptly, and the arrival times were accurate; I was kept in the loop (with calls) at all times.

Other Comments:
Only real downside here are the hours. Posted as 9-4, it is rare to find this place open past two. Not so good for those with a real job. Otherwise, an impressive selection of esoteric frames (ss soultcraft w/ Paul drops, Dos Niner, Monkey, 1x1) and parts for a place which is hardly bigger than my bathroom.